Apple recalls some iPhone 12 models in UAE due to sound issues
Apple has expanded its iPhone 12 recall program to customers in the UAE after launching the recall in the US in August because of an issue with an audio component in the iPhone 12 and iPhone 12 Pro.
First reported by AppleInsider on Sunday, local UAE news outlet Khaleej Times has noted Apple has issued a recall to owners of the 6.1-inch iPhone 12 and iPhone 12 Pro after the company found “a very small percentage” of devices may experience sound issues due to a component that might fail on the receiver module.
Devices with the faulty component were manufactured between October 2020 and April 2021, with Apple saying in a statement that customers experiencing issues should contact Apple or an Apple authorized Service Provider who will service eligible devices, free of charge.
Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021. If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service.
It appears that only the iPhone 12 and iPhone 12 Pro are experiencing the audio issues and not the iPhone 12 mini or iPhone 12 Pro Max.