Apple has been hit with a €25 million fine by the Directorate General for Competition, Consumption and the Suppression of Fraud (DGCCRF) in France for intentionally slowing older iPhone models with software updates. The report concluded that Apple had failed to […]
Apple has pledged to be “clearer and more upfront” with customers in the United Kingdom about the health and performance of iPhone batteries to ensure compliance with consumer law, reports the BBC. Part of a promise to the UK’s competition watchdog announced […]
Apple appears to be changing its rules when it comes to repairing iPhones with aftermarket batteries installed by third-party repair shops, according to leaked internal Apple documents. First reported by French blog iGeneration, Apple is now instructing Genius Bar staff and those […]
Within a meeting with employees following Apple’s revision to its guidance for the first fiscal quarter of 2019 primarily due to “fewer iPhone upgrades” than anticipated, Tim Cook is said to have revealed Apple replaced over 11 million iPhone batteries in 2018, […]
Apple is ending its reduced price $29 out-of-warranty battery replacement service later this month after the program launched late last year following a backlash from the news that the company deliberately slowed older iPhones with degraded batteries to prevent unexpected shutdowns. Anyone […]
Apple has launched a new program today that reimburses customers who paid for an out-of-warranty iPhone battery replacement at an Apple Store, Apple Repair Center, or an Apple Authorized Service Provider between January 1, 2017 and December 28, 2017. Customers in […]
Apple has confirmed within an internal memo to employees that inventory of batteries for customers wishing to take part in its $29 out-of-warranty battery replacement service are now widely available without delay. Following a mass controversy late last year when Apple made the announcement […]
Apple’s flagship store located in Hong Kong’s International Finance Centre mall was sent into panic on Friday as a Faulty iPhone battery caught fire leaving two Apple Store employees in hospital with suspected smoke inhalation. According to the South China Morning Post, Apple Store […]
Apple is still feeling the heat after it announced that it purposely slows down older iPhones because of degrading batteries. We’ve already been told that Apple would release an iOS update in the future to give users more information about […]
An overheating iPhone 6S Plus battery sparked a mass evacuation of an Apple Store in the Swiss city of Zurich on Tuesday, leaving a store employee with minor burns and six others requiring medical attention for suspected smoke inhalation. As reported by Watson, emergency […]
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