Apple has confirmed within an internal memo to employees that inventory of batteries for customers wishing to take part in its $29 out-of-warranty battery replacement service are now widely available without delay.
Following a mass controversy late last year when Apple made the announcement that it deliberately slows older iPhones with aging batteries to prevent performance issues the company launched a reduced price out-of-warranty replacement service, however; due to the popularity of the service supplies of Apple’s battery replacements quickly depleted, leaving many waiting weeks until the company was able to service their device.
This week an internal memo, via MacRumors, reports “service inventory of all iPhone replacement batteries is now available without delay”. – iOS 11.3 has brought new battery performance features to iPhone users to allow them to check the health of their device.
Within a public message to customers Apple apologised for purposely slowing batteries…
We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making. – First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades, Apple said. – Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.