Earlier this year it was reported that the iPhone 6 Plus was plagued by a “touch disease.” In this case the touchscreen would become useless and a gray flickering bar would appear at the top of the screen. Although, according to Apple this isn’t a manufacturing defect. The flaw is caused by dropping the phone repeatedly (well, at least according to Apple).
“Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.”
“If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple will repair your device for a service price of $149.”
Apple says customers that have already paid for a repair related to the issue are eligible for reimbursement equal to the difference between the original service repair cost and the new $149 price.
“Apple will contact customers who may have paid for a service repair related to this issue either through Apple or an Apple Authorized Service Provider to arrange reimbursement. If you have not been contacted but paid for a repair that you believe was related to this issue, please contact Apple.”
