If you’re selling, giving away or permanently replacing an Apple HomeView, make sure you remove your personal information and disconnect it from your Apple Home household first. Apple’s factory reset option is designed for exactly this situation.
Erase and remove HomeView from the display
On HomeView, open Settings and select General. Tap Erase and Remove from Home, then follow any on-screen confirmation. According to Apple’s HomeView User Guide, this erases the device’s content, removes it from your home and restores its factory settings.
Remove HomeView using the Home app
You can also open the Home app on an iPhone, iPad or Mac, select HomeView, open its Settings and choose Remove HomeView. Apple says only a home owner or admin can perform a reset, so check your permissions if the option isn’t available.
Restarting isn’t the same as resetting
If HomeView is simply running slowly or not responding, try Settings, General, Restart before erasing it. A factory reset is intended for situations where the device needs to be removed from your home or returned to its initial state. For setup and privacy information, see our full HomeView guide and our Apple Home accessory explainer.
