Apple has expanded the availability of Apple Diagnostics for Self Service Repair to 32 European countries, including the U.K., France, Germany, and the Netherlands.
Launched in the U.S. in December 2023, this software tool allows users to troubleshoot issues with their Apple devices. With Diagnostics, users have the same capability as Apple Authorized Service Providers and Independent Repair Providers to test products for optimal parts functionality and performance, identifying which parts may need repair.
This expansion means Apple Diagnostics for Self Service Repair now supports iPhone, Mac, and Studio Display models in 33 countries and 24 languages.
Customers can use Apple Diagnostics to determine whether their product needs repair. They can start the session on a second device and check the status and performance of the device that may need repair. By following the onscreen prompts, customers will know whether their products need repair and which parts need to be replaced.
Launched in April 2022, Self Service Repair allows anyone with relevant experience repairing electronic devices access to the manuals, genuine Apple parts, and tools used at Apple Store locations and Apple Authorized Service Providers. Self Service Repair supports 42 Apple products and now includes MacBook Air models powered by M3.
Next year, Canada will become the 34th country where Apple offers Self Service Repair.