Apple opens Self Service Repair online store, selling genuine parts and tools for DIY device repairs
Apple has opened its Self Service Repair store, allowing customers to purchase genuine parts and tools for DIY device repairs.
The new online store offers more than 200 individual parts and tools for repairs on the iPhone 12, iPhone 13 third-generation iPhone SE, giving customers the option to perform repairs such as the display replacements and battery swaps at-home. The program includes manuals, parts, and tools, with Apple expanding the service to offer parts for M-series Mac models this year.
Although customers will be required to order the parts needed for their device repair, Apple will offer tool rental kits for $49, so that customers who do not want to purchase tools for a single repair still have access to these professional repair tools. The weeklong rental kits will ship to customers for free.
To start the Self Service Repair process, a customer will need to review the repair manual for the product they want to repair by visiting Apple’s website. Then, they can visit the Apple Self Service Repair Store and order the necessary parts and tools.
“Every genuine Apple part is designed and engineered for each product, and goes through extensive testing to ensure the highest quality, safety, and reliability, says Apple in a new press release shared on Wednesday. “The parts are the same ones — at the same price — as those available to Apple’s network of authorized repair providers. For certain repairs, customers will receive a credit when returning a replaced part for recycling.”
The Apple tools available to customers on the Self Service Repair Store are the same as used by Apple’s repair network. The tools offered through Self Service Repair include torque drivers, repair trays, display and battery presses, and more.
Apple notes that the Self Service Repair program is intended for individual technicians with the knowledge and experience to repair electronic devices and that for the vast majority of customers, “visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.”
The new Apple Self Service Repair store is open for customers in the US, with new countries expected to be added later this year.